FAQ – Dispensing, SMT & Semiconductor Equipment

How many days you need to install the equipment?

Usually one week

How many staff abroad you sent to install the equipment?

1-2 technicians for the installation

You have sales target finished amount requirement to the distributor?

We do not set targets for initial marketing and sales

Can I transfer the money to you then you pay to other supplier?

Yes

Can I delivery the goods from other supplier to your factory? Then load together?

It is okay for this arrangment

When will you leave your factory and to have your spring festival holidays?

We have employees standby during public holidays

Can the equipment be installed under hot weather?

Yes

Can Your products be installed under the cold weather?

Yes

Do You have office in shanghai or guangzhou that i can visit?

We currently have branches in Shenzhen, Hongkong, Vietnam, Dongguan and Suzhou, we have planned branches in Malaysia

Can you send your staff to install the equipment for us?

Yes, we have professional technicians for this service

Can I only buy some spare parts from you?

Yes, we have full range of spare parts and quick to deliver

Will you will attend the fair to show your products?

Yes, we attend all major EXPOs in semiconductor industry

Can you send your equipment to my warehouse in guangzhou?

Yes

How long it takes you to provide the designing options for us?

Yes, we can provide tailored solution in 3-5 working days

What is your products standardization?

All equipments are comply with relative US and Europe standard

How do you pack the equipment?

Vaccum packaging for sea shipping, and pallet for air freight

Can you can design the equipment according to our size?

Yes, ODM is fully supported

How many years have your company made this kind of equipment?

More than 10 years

How many staffs do you have in your factory?

30

How can I to be your agent in my country?

No specific requirement

Do you have any agent in our country?

No specific requirement

Do you have any real project pictures of the equipment?

Yes, we have all the pictures, and we welcome you to visit our company

How far is your factory from the city hotel?

2 km

How far is your factory from the airport?

30 km

How long it will take from guangzhou to your factory?

About 1 hour

Where is your factory located?

In Dongguan and Shenzhen

Do you provide free spare parts ?

We can offer free samples

Do you have detailed and professional installation manual?

Yes, we have detailed manuals

If OEM is acceptable?

Yes, OEM is supported

Do you provide sample? Free or charge?

Free samples for initial inspection

What is your term of payment?

100% before delivery

What is your MOQ?

No requirement

Are you a trading company or a manufacturer?

We are a manufacturer and also in trade

How long is your delivery time?

Usually one week